We've noticed that if students have changed sections, they might still be in the original course in Schoology. This will prevent the courses from linking. If this happens teachers will need to check their rosters and manually unenroll the student from the course they should not be in. Then they should be able to link the courses.
If you attempt to link, and the courses are grayed out, you can hover your mouse over the course and see what is causing the linking issue.
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